Do you have a question? We have answered some frequently asked questions for you below. Is your question not among them? Feel free to contact us, we will be happy to help you!
The keys can be found in the key safe at the property, which can be opened using a code. Once the payment for your booking has been fully completed, this code will be displayed on your personal booking page under the heading 'Key Collection Information'. You will also receive an information email from us one week before your vacation. This email contains all the necessary information you need before your trip! Of course, this is very convenient! This way, you know exactly what to bring and what not to bring, as well as your check-in and check-out times!
Check-in to your accommodation is possible from 15:00 on the day of arrival. Check-out on the day of departure is at 10:00 in the morning. These times are fixed due to the schedule of our cleaning crew. This gives them enough time to clean the accommodation in time for any new guests who may stay in the accommodation after you.
You can reach our emergency service outside office hours for urgent issues that cannot wait until the next working day at: +45 9797 5757.
No you do not need to buy tokens to use the laundromat. The machines can be operated by contactless payment. The machines are set to some standard vacation laundry programs and also provide the correct dosage of detergent themselves. Just choose the right program, pay contactless and the rest is automatic!
Yes, each accommodation has space for one car in front of the door. Should you come with 2 cars, the 2nd car can be parked at the entrance to the park.
No charging stations are currently available. These will come. As soon as they are, we will of course mention it on our website. It is not allowed to charge your electric car via sockets at the accommodations.
Pets are allowed in all cottages. At the park we have a special dog walking area where the dog can run around freely!
We offer 2 types of accommodations. The Lakeij and the Lakeij XL. The Lakeij XL has an extra link which gives a lot of extra space. This house can also be occupied by 6 persons by means of a sofa bed in the living room. The XL homes are numbered Lakeij 6 and Lakeij 7.
Furthermore, the cottages of the same type are decorated differently but all have the same options.
Indeed, we have a nice sports field at the park where you can play nice soccer, for example. There are also some nice picnic spots and there is a dog walking field where the dog can run around freely!
No, smoking is not allowed inside the accommodations.